TERMS & CONDITIONS
BOOKING
- A non-refundable booking deposit is required to secure your booking.
- You are allowed 1 reschedule for your portrait session. If you need to reschedule within 3 weeks of your scheduled session we will charge a $400 rescheduling fee.
- Session must be booked prior to expiry date if using a voucher.
- Offers and promotions cannot be combined and are not redeemable for cash or any other goods. Offer is no longer valid after expiry date and may not be transferred.
- Special offers cannot be used to purchase portraits from a previous portrait session.
- Laurie MacBrown Photography respects your privacy and your personal information is not shared with any other third party or organization.
IMAGE SELECTION
- All ordered images are backed up and stored for 12 months. Other images will be removed 2 months after your ordering appointment.
- You are allowed 1 ordering appointment in-person immediately following your portrait session to select your images. Additional ordering appointments via Zoom may be scheduled for a fee of $400.
ARTWORK
- Digital images will be delivered via an online gallery 3-4 weeks after your order.
- If you're not 100% happy with the retouching on your images, you must notify the studio within 48 hours to receive 1 complimentary round of retouching. Any requests after that will be quoted at $100/hour with a 1 hour minimum.
- Wall art, albums, and prints arrive 6-8 weeks after retouching is finalized.
- When you're notified of your order, you must pick it up from the studio within 2 weeks.